Wonderful Singapore Airlines

2013 July 15, Monday

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I would like to commend on the excellent service on Singapore Airlines’ cabin crew and ground staff.

I flew to Bali for a wedding on 3rd July 2013 and had left my favourite pair of sunglasses behind in the seat pocket.  I was kinda sleepy hence the carelessness.

I realised only when I got to the hotel and thought maybe I’d contact Lost & Found to give a shot. Then I got busy and forgot all about it.

And guess what happened!  On the day I left Bali, I got a really nice surprise as I boarded the plane.  When I handed my boarding pass to the staff, he scanned it and then spoke to me, “Hello Mr Lee, did you leave anything behind on the plane when you came to Bali?”. I was like, “my sunglasses??”.   He then handed it over to me with a big smile and I was sooooo happy!

This shows the honesty, pride and integrity of the staff.  Either the cabin crew who or the staff who turned over the aircraft after we landed must have found it and handed it in to the ground staff to to safekeep for me.

Well done Singapore Airlines for such outstanding service!

I’m seen wearing the pair of sunglasses in question in the picture above. 😉

I was at OCBC Bank Harbour Front branch earlier to update my mailing address.

Walked in and saw a 2 greeters (1 male, 1 female) and told them I would like to update my mailing address.  The female staff directed me to the line.  There was about 4 people before me so I thought it wouldn’t take that long.But it took me at least 20 minutes to get to the teller. 

I told him what I needed to do and also asked if there were any other more convenient ways to do it and he told me I could do it at the ATM too.  Bloody hell! The 2 greeters didn’t even tell me there was that option when there wasn’t anyone at the ATMs!

The teller apologized when I told him that.

I don’t know if those 2 jokers were just plain lazy or not well informed of their services or they simply have no pride in what they do.  Annoying!  Wasted so much of my time!

Had wanted to go tell them about this after I was done but another staff has taken over their duties. pfft!